PingBoard has been featured in DevOps Weekly, The New Stack, and Console.dev's rundown of the best independent monitoring tools for engineering teams.
PingBoard started in 2017 in a shared office in Portland after its two founders, both site reliability engineers, spent a holiday weekend watching a client's checkout flow go down for four hours because their monitoring tool checked from a single region and never noticed the regional DNS issue that was blocking half their customers. They built the first version of PingBoard's multi-region prober that same month, mostly to solve their own problem.
The company has been bootstrapped from day one, funded entirely by customer revenue rather than venture capital. That's meant slower growth in the early years, but it also means every feature on the roadmap gets built because customers asked for it, not because it looks good in a board deck.
Today PingBoard is a team of 23, spread across four time zones, running a monitoring fleet with probes in 14 regions on four continents. The team is still small enough that the person who answers your support ticket might be the same person who shipped the feature you're asking about.
Good monitoring should be invisible until the moment it matters. We optimize for reliability and clarity over flashy dashboards.
An alerting tool that pages you for noise will get muted, and a muted tool is worse than no tool. We tune defaults to minimize false positives.
We use PingBoard's own status page for PingBoard, and we hold ourselves to the same disclosure standard we ask of our customers.
Every support conversation is handled by someone who understands on-call, escalation policies, and the 2 a.m. page, not a generic help desk script.
Remote-friendly, Portland-rooted. Say hello at hello@pingboardhq.com.
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